Delete Your Account
How to delete your Storeman account and data.
This page applies to the Storeman app and web service, operated by Vectra Labs. You can request deletion of your account and associated data at any time.
How to request deletion
- Email thebenafro@gmail.com from the email address linked to your Storeman account.
- Use the subject line "Storeman account deletion request".
- Include your workspace ID (the company identifier you enter when signing in, e.g. yourcompany in yourcompany.storeman.online).
We confirm every request and complete deletion within 30 days. If you are a team member rather than the workspace owner, you can also ask your organisation's administrator, who can remove your account from the Users screen.
What is deleted
- Your user account and login credentials.
- Your name and email address.
- If you are the workspace owner and request closure of the whole workspace: the organisation's inventory data, stock movement history, photos, and audit records.
What may be kept, and for how long
- Business records owned by your organisation (stock movements and audit entries you captured while working for it) remain part of that organisation's workspace; your personal identifiers are removed from your account. The data then belongs to, and is controlled by, that organisation.
- Billing and invoicing records are retained for up to 5 years where required by tax and financial legislation.
- Routine encrypted backups are purged on a rolling cycle within 35 days.
For anything else about how we handle data, see our Privacy Policy.